Delinquency research · dataset 2026.08
Shut-off and delinquency information for Bristol Water and Sewer Department
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 30 days; a bill is late after 30 days and a second notice is issued after the 30-day payment period.
- Late-fee rules
- Penalty is 1.5% of unpaid balance with a $1.50 minimum per service. Unpaid bills can become property liens; after termination a $175 reinstatement fee is added and the entire past-due balance must be paid.
- Shut-off timeline
- After the 30-day payment period, a second notice is sent. Approximately 30 days later a final notice is sent; approximately one week after the final notice a termination notice is sent. The customer then has 13 days to pay in full or request an extension. If still unpaid, a crew terminates service and the $175 fee is added.
- Warning and notice protocol
- Bristol uses a second notice, final notice and termination notice sequence. The termination notice explains how to prevent shutoff; no additional notice is required under the published collection procedure. Online payment cutoff is before 4:30 p.m. Friday before shutoff day, and no online payment is accepted on shutoff day.
- Reconnection costs
- $175 reinstatement fee after termination. Reinstatement payment must be made in the office during regular hours by cash, money order or debit/credit card; no separate after-hours restoration price was published.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Connecticut
30%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Bristol Water and Sewer Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (CT0170011) ↗
Search the federal drinking-water database using public water system ID CT0170011.