Delinquency research · dataset 2026.08
Shut-off and delinquency information for DC Water and Sewer Authority
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Due date is account-specific; a 10% additional charge may apply when a bill is not paid by its due date, and 1% interest compounded monthly applies to charges outstanding 60 days or more.
- Late-fee rules
- DC Water's billing FAQ identifies a 10% late additional charge, 1% monthly compounded interest after 60 days outstanding, a $25 dishonored-check fee, and a $50 water-service-cutoff fee.
- Shut-off timeline
- District law permits termination for nonpayment after charges remain unpaid for the statutory period; DC Water's customer FAQ identifies the $50 cutoff fee but does not present one universal calendar for every account. Customers should call 202-354-3600 immediately after a notice.
- Warning and notice protocol
- DC Water directs customers to customer care, flexible payment plans, and assistance programs before disconnection. The reviewed pages did not expose a complete fixed sequence of mailed, automated-call, text, or door-hanger notices.
- Reconnection costs
- DC Water identifies a $50 fee to restore water service and a separate $245 unauthorized-turn-on fee; no after-hours restoration differential was exposed.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
District of Columbia
67%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- DC Water and Sewer Authority public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (DC0000002) ↗
Search the federal drinking-water database using public water system ID DC0000002.