Public Water Authority
Central Florida Tourism Oversight District Utilities Division (formerly Reedy Creek Improvement District)
Serving Central Florida Tourism Oversight District, including Bay Lake and Lake Buena Vista
Population served
136,500 served-system estimate; the district’s customer base is primarily resort, commercial, and institutional premises rather than a conventional residential city population.
State system code
FIPS 12
Billing frequency
Monthly rate schedules; residential accounts are described as billed on a two-part monthly customer-charge and metered-consumption basis, while commercial accounts follow the applicable utility schedule.
Provider briefing
How this utility’s billing works
Central Florida Tourism Oversight District Utilities Division (formerly Reedy Creek Improvement District) operates as a public water authority serving Central Florida Tourism Oversight District, including Bay Lake and Lake Buena Vista. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as FY26 two-part potable-water structure with a meter-size monthly readiness-to-serve charge plus consumption. The general-service 5/8-inch through 10-inch monthly charges are $18.21, $18.21, $45.55, $91.12, $145.85, $291.72, $455.90, $911.78, $1,458.82, and $2,096.98; GS-1 consumption is $0.7906 per 1,000 gallons, GS-2 well-metered Sub-district 1 consumption is $1.0581 per 1,000 gallons, and unmetered construction trailers are $8.39 per month.. Bills are generated monthly rate schedules; residential accounts are described as billed on a two-part monthly customer-charge and metered-consumption basis, while commercial accounts follow the applicable utility schedule., and a typical residential cost reference is A dedicated this detail was not publicly posted. For a conventional residential 5,000-gallon estimate because the District’s public FY26 potable-water page exposes general-service schedules rather than a separate residential potable-water tariff, and the district’s customer mix is dominated by resort and commercial premises.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
FY26 residential sewer schedule SR-1 is a $3.31 monthly customer charge plus $4.53 per 1,000 gallons of metered water, with a minimum equal to the customer charge. For a 5/8 x 3/4-inch or 1-inch potable meter, the residential maximum is capped at the charge for 8,000 gallons plus the monthly customer charge. A separate SC-1 metered domestic-water sewer schedule lists $5.96 per 1,000 gallons, and unreturned domestic water may be excluded under the District rules.
Meter and infrastructure notes
The payment portal advertises detailed usage charts, and the District’s rate schedule bills consumption by meter per month. The reviewed public pages do not specify AMI/AMR technology or a universal read-transmission interval.
Emergency water support
Report a leak or water emergency
407-824-4185, the Energy Control Center available 24 hours a day, 7 days a week. The District also lists potable/reclaimed-water operations at 407-824-4841 and wastewater collection/transmission at 407-824-3447 or 321-239-7561.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Central Florida Tourism Oversight District, including Bay Lake and Lake Buena Vista
Central Florida Tourism Oversight District Utilities Division (formerly Reedy Creek Improvement District) is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.