Municipal Department
City of Cape Coral Utilities Division - Water, Wastewater and Irrigation
Serving Cape Coral
Population served
172,693 people (EPA SDWIS active CWS PWS FL5360325)
State system code
FIPS 12
Billing frequency
A dedicated this detail was not publicly posted. The reviewed Cape Coral payment page explains account payment and daily usage monitoring but does not state one universal customer billing interval.
Provider briefing
How this utility’s billing works
City of Cape Coral Utilities Division - Water, Wastewater and Irrigation operates as a municipal department serving Cape Coral. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Water, wastewater, and irrigation services use adopted fixed and volumetric charges; the City publishes rates effective October 1, 2025 and updates rate notices through Customer Billing Services. New-development utility capital expansion and line-extension fees are separate from routine bills.. Bills are generated a dedicated this detail was not publicly posted. the reviewed cape coral payment page explains account payment and daily usage monitoring but does not state one universal customer billing interval., and a typical residential cost reference is A dedicated this detail was not publicly posted. The reviewed rate link did not expose enough complete residential 2026 tariff detail for a defensible 5,000-7,000 gallon total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Wastewater is a separate adopted service charge from potable water, and irrigation is separately metered or charged where applicable. The reviewed customer pages do not publish a winter-average or fixed-percentage sewer formula.
Meter and infrastructure notes
Resident Access can monitor daily water usage and set alerts, indicating remote usage data capability. The reviewed pages do not identify the AMI vendor or universal transmission interval.
Emergency water support
Report a leak or water emergency
239-242-3400 after hours for water-main breaks; daytime customer billing/service contact is 239-574-7722.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Cape Coral
City of Cape Coral Utilities Division - Water, Wastewater and Irrigation is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.