Payment research · dataset 2026.08
Payment options for City of Daytona Beach Utilities – Water and Wastewater
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Paymentus
- Phone payment number
- (386) 671-8100. The City publishes this billing line for automated telephone payments and customer-service questions; its online customer portal also states that after-hours emergencies should use (386) 671-8815.
- Pay-by-text
- The current City utility pages provide online account registration, e-billing, payment arrangements, and Paymentus one-time payment, but do not publish a separate pay-by-text keyword, short code, or enrollment sequence. Customers should not confuse portal email/eBill registration with a confirmed text-to-pay program; call Utility Billing at (386) 671-8100 for current availability.
- Mail-in payment address
- The City instructs customers to mail the payment stub and account number to City of Daytona Beach Utility Billing; the official utility bill materials identify the billing office at 301 S. Ridgewood Avenue, Room 176, Daytona Beach, FL 32114. The public payment page emphasizes the payment stub and account number but does not publish a separate lockbox P.O. Box for routine mailed checks.
- In-person payment
- Utility Billing is located at City Hall, 301 S. Ridgewood Avenue, Room 176, Daytona Beach, FL 32114. Counter hours are Monday–Friday 8:00 a.m.–4:30 p.m. Customers can pay in person, and a night-depository drop box is located on the east side of City Hall for after-hours payments. The City accepts checks and money orders with the payment stub/account number, automatic bank-fund transfer, online Paymentus payments, and telephone payments; the current page does not enumerate card brands at the counter.
- Digital payment methods
- The City accepts online and automated-phone payments through Paymentus, automatic funds transfer from a bank account, and ordinary check or money-order payment through mail, the City Hall counter, or the night depository. Paymentus requires the account number without the dash for one-time payment. The current public pages do not enumerate Visa/Mastercard/Discover/AmEx brands or publish a separate digital-wallet list.
Directory comparison
Payment-information visibility
| Measure | This provider | Florida | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 74% | 73% |
| Fee or no-fee amount disclosed | No | 18% | 15% |
| Payment fields documented | 7 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
88%
Details not confirmed in the reviewed public material
- Online convenience fees
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Daytona Beach Utilities – Water and Wastewater public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.