Payment channels

Pay City of Daytona Beach Utility Billing

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as City of Daytona Beach online utility portal; vendor not identified on the current public page.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

386-671-8100; the city publishes phone payment but does not state whether the line is automated 24/7.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No pay-by-text enrollment keyword or SMS payment flow is published on the current Utility Billing page.

Mail-in address

A dedicated this detail was not publicly posted. On the current public payment page. Customers should use the remittance address printed on the bill or contact Utility Billing at 386-671-8100.

Counters, drop boxes, and office hours

Utility Billing is at 301 S. Ridgewood Ave., Room 176, Daytona Beach, FL 32114, Monday-Friday 8:00 a.m.-4:30 p.m. A night-depository drop box is on the east side of City Hall. Utility Billing phone is 386-671-8100; payments after 4:30 p.m. are credited the following day.

Accepted digital instruments

What you can use online

The online portal allows payment and account management; the reviewed page does not list the exact card/e-check instruments. Phone payment is available through Utility Billing; use the account statement for the current supported method list.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. On the reviewed current Daytona Beach Utility Billing page. The city warns that payments after 4:30 p.m. post the following day but does not state a 2026 online processing fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Daytona Beach Utility Billing and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →