Payment channels

Pay City of Margate Water Billing Division – Water, Wastewater, Stormwater, Garbage and Recycling

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Bill2Pay. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

954-543-4153, the City-published pay-by-phone number; Customer Service is 954-884-3666. The public contact page identifies the payment number but does not describe its hours or menu steps.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

The Bill2Pay portal can send email or text alerts when a bill is available, a payment is processed, or a balance is due without a pending payment. The City does not publish a text-to-pay keyword or short-code enrollment sequence; customers enroll in alerts inside Bill2Pay after registering the utility account.

Mail-in address

Water Billing Division, P.O. Box 30318, Tampa, FL 33630-3318. The City’s Water Billing pages publish this lockbox mailing address for utility payments and customer correspondence; include the account number and use the bill’s remittance instructions.

Counters, drop boxes, and office hours

Water Billing Division, 901 NW 66th Avenue, Margate, FL 33063. The division is open Monday–Friday 8:00 a.m.–6:00 p.m., with a payment window from 8:00 a.m.–5:30 p.m.; it is closed on holidays. Walk-in payment is listed at this address. The City’s payment system processes cash, credit cards, lockbox payments, Fiserv, and Amscot channels; customers should confirm current counter acceptance and any instrument-specific rules.

Accepted digital instruments

What you can use online

Bill2Pay supports one-time and recurring payments using checking account/ACH, credit card, and other methods displayed in the portal. The City specifically advertises free monthly automatic payments by credit card or bank account, and the legacy payment guidance identifies credit-card payments and bank drafting. Wallets and specific card brands are not enumerated on the current Margate payment page.

2026 transaction pricing

Convenience fees

No transaction fee for automatic monthly payment through the new Bill2Pay portal, whether the customer uses a credit card or bank account. The current public page does not state a separate one-time online convenience fee; confirm the checkout display for any card/e-check processing charge.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Margate Water Billing Division – Water, Wastewater, Stormwater, Garbage and Recycling and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →