Payment channels

Pay City of North Miami Water and Sewer Utility

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as City of North Miami Online Services/ePortal; underlying payment vendor not identified on the public page.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. For a dedicated public IVR payment number. Utility Billing is 305-895-9880, Monday-Friday 8:00 a.m.-5:00 p.m.; the online ePortal provides the self-service payment path.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No pay-by-text enrollment keyword or SMS payment workflow was published on the current North Miami utility pages. The city ePortal supports account access, payment, transaction history, and usage review; residents can separately subscribe to city notifications.

Mail-in address

A dedicated this detail was not publicly posted. On the current public Utility Billing and Pay Online pages. North Miami directs customers to the account-specific remittance address on the bill or to call Utility Billing at 305-895-9880 for the current mailing address.

Counters, drop boxes, and office hours

Utility Billing is at 776 NE 125 Street, North Miami, FL 33161, Monday-Friday 8:00 a.m.-5:00 p.m.; the cashier is open until 4:00 p.m. The current public page states that payments can be made in person or by credit card but does not list additional satellite counters or drop boxes.

Accepted digital instruments

What you can use online

The official Pay Online page accepts credit or debit card payments through the ePortal and requires the account number, account last name, and total water payment. The current public page does not promise ACH, Apple Pay, Google Pay, PayPal, or a specific card-brand list.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. On the reviewed current North Miami payment pages. The pages identify credit/debit online payment but do not expose a 2026 flat fee or percentage surcharge.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of North Miami Water and Sewer Utility and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →