Municipal Department
City of Ocoee Utilities Department
Serving Ocoee
Population served
34,000 people (EPA SDWA queue estimate for FL3480204)
State system code
FIPS 12
Billing frequency
Monthly; the City’s utility-billing FAQ refers to monthly service payments and asks when utility bills are mailed each month.
Provider briefing
How this utility’s billing works
City of Ocoee Utilities Department operates as a municipal department serving Ocoee. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block tiers with a monthly base facility charge. Effective October 1, 2025, residential water is $15.9715 base plus $1.7305 per 1,000 gallons for 0-6,000 gallons, escalating through higher usage tiers. Reclaimed irrigation has separate tiers; sewer has a base and a residential 12,000-gallon cap.. Bills are generated monthly; the city’s utility-billing faq refers to monthly service payments and asks when utility bills are mailed each month., and a typical residential cost reference is For a standard 3/4-inch account using 5,000 gallons, the published water charge is approximately $24.62 ($15.9715 base plus five times $1.7305). Sewer adds $28.7880 base plus $4.1223 per 1,000 gallons, approximately $49.40, producing an estimated water/sewer total of about $74.02 before solid waste, irrigation, taxes, or other charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential sewer is billed with a $28.7880 monthly base facility charge and $4.1223 per 1,000 gallons through 12,000 gallons; usage above 12,000 gallons is not charged for residential wastewater, so the maximum residential wastewater charge is $78.27 per month.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed City pages do not identify AMI/AMR technology or a standard reading/transmission schedule.
Emergency water support
Report a leak or water emergency
407-905-3191 for utility billing/customer service; the reviewed City pages do not separately label a 24/7 water-main emergency hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Ocoee
City of Ocoee Utilities Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.