Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Port St. Lucie Utility Systems Department
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 20 days after the bill is mailed or presented; the account then becomes delinquent. A written notice must be mailed or presented within five working days before service may be discontinued.
- Late-fee rules
- The reviewed 2025-26 guide states that late fees may apply but does not publish one universal percentage in the accessible extract. The City’s rate schedule lists processor, service, and reconnection charges separately; all past-due bills and reconnect charges must be paid before restoration.
- Shut-off timeline
- Bills become delinquent after 20 days. After a written five-working-day notice of delinquency, water, wastewater, or reclaimed-water service may be discontinued; service is restored only after all past-due bills and reconnect charges are paid.
- Warning and notice protocol
- Port St. Lucie’s code requires written notice mailed or presented within five working days after the 20-day delinquency point. The reviewed sources did not document an additional automated-call, text, door-hanger, or field-notice sequence.
- Reconnection costs
- The reviewed City schedule did not expose the full 2026 standard versus after-hours restoration amounts in accessible text. The code requires payment of all past-due bills and reconnect charges before service is restored; a stop-service form states a $75 restoration fee when additional service time is required.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Florida
42%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Port St. Lucie Utility Systems Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (FL4560954) ↗
Search the federal drinking-water database using public water system ID FL4560954.