Payment research · dataset 2026.08
Payment options for City of St. Petersburg Utility Accounts – Water, Wastewater and Reclaimed Water
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- City of St. Petersburg online utility-billing portal; the current public pages do not identify the processor or software vendor.
- Phone payment number
- (727) 893-7341 for Utility Accounts customer service and payment-arrangement assistance, generally 8 a.m.–5 p.m. Monday–Friday. Emergency water and wastewater matters should be reported through the City’s public-works/customer-service channels.
- Pay-by-text
- The City’s current utility-billing pages reviewed do not publish a text-to-pay keyword, shortcode, or enrollment procedure. Customers should use the online Utility Billing portal or call Utility Accounts to confirm whether text reminders or a payment-link SMS feature is active for the account.
- Mail-in payment address
- Utility Accounts, 325 Central Avenue North, St. Petersburg, FL 33701. The City’s potable-water service procedures identify this Utility Accounts address and (727) 893-7341; customers should use the remittance address printed on the current bill for checks or money orders.
- In-person payment
- Utility Accounts is identified at 325 Central Avenue North, St. Petersburg, FL 33701; customer-service/payment-arrangement hours are generally 8 a.m.–5 p.m. Monday–Friday. Water Resources operates from the Water Resources Complex at 1650 3rd Avenue North, St. Petersburg, FL 33713, with water-service installation and field matters generally handled weekdays. The current public pages do not provide one complete counter/drop-box location list or a universal accepted-payment list; customers should confirm cash, check, money-order, card, kiosk, and drop-box availability with Utility Accounts before visiting.
- Digital payment methods
- The City’s ebill portal supports online utility-bill management and payment; the current public pages do not publish a complete card-brand/ACH list or wallet support. Customers may use the portal for electronic payment and contact Utility Accounts for payment arrangements.
Directory comparison
Payment-information visibility
| Measure | This provider | Florida | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 74% | 73% |
| Fee or no-fee amount disclosed | No | 18% | 15% |
| Payment fields documented | 7 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
88%
Details not confirmed in the reviewed public material
- Online convenience fees
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of St. Petersburg Utility Accounts – Water, Wastewater and Reclaimed Water public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.