Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Sunrise Public Service Utility Billing - Sunrise Springtree System
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 28 days after the bill is rendered; the January 2026 sheet says a $10 late fee applies if the bill is not paid in full within 28 days. It separately states bills are delinquent if unpaid within 21 days and subject to disconnection if unpaid within 45 days of billing.
- Late-fee rules
- A flat $10 late fee is charged when the bill is not paid in full within 28 days of rendering. A bill is treated as delinquent after 21 days and may be disconnected after 45 days from billing if the full balance and applicable charges are not paid.
- Shut-off timeline
- The January 2026 schedule gives the controlling progression: bill issued, delinquent if unpaid within 21 days, $10 late fee after 28 days, and subject to disconnection if still unpaid within 45 days of billing. Reconnection requires the full past-due balance and fees; the City aims to attempt restoration within 24 hours and, when possible, the same day.
- Warning and notice protocol
- The rate sheet specifies the 21-day delinquency and 45-day disconnection thresholds but does not describe whether warnings are delivered by automated call, SMS, colored mailer, door hanger, or a separate statutory notice. Customers should treat the bill and any City-issued delinquency notice as controlling.
- Reconnection costs
- Reconnection is $50; if the account was disconnected within the prior six months, the fee is $70. Restoration requires payment of all past-due charges and fees and may be restricted to cash, cashier’s check, money order, credit card, or debit card. The reviewed 2026 materials do not publish a separate after-hours surcharge.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Florida
42%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Sunrise Public Service Utility Billing - Sunrise Springtree System public website ↗
Provider-controlled destination used to confirm current customer instructions.
- sunrisefl.gov reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.