Payment channels

Pay City of Tamarac Customer Service and Utility Billing – Water and Wastewater

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Click2GovCX. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

954-597-3590 for phone credit-card payment and utility customer service; the City does not separately label a dedicated IVR number, but the line is used for automated-payment enrollment and account payment assistance.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No current pay-by-text keyword or short-code enrollment procedure is published. Tamarac’s portal supports online account access and recurring payments, while the Tamarac Automatic Payment Plan (TAPP) drafts the entire utility bill from a U.S. bank account 15 days after the billed date; customers enroll by calling 954-597-3590.

Mail-in address

City of Tamarac Customer Service Division, 7525 NW 88th Avenue, Tamarac, FL 33321. Customers may use the remittance envelope included with the monthly bill, make checks payable to the City of Tamarac, and include the account number.

Counters, drop boxes, and office hours

Tamarac City Hall, Room 102, 7525 NW 88th Avenue, Tamarac, FL 33321: Monday–Thursday 8:00 a.m.–5:30 p.m. and Friday 8:00 a.m.–5:00 p.m. Customer Service/utility payments are also available at the Tamarac Community Center, 8601 West Commercial Boulevard, Monday–Friday 10:00 a.m.–2:00 p.m. After-hours drop boxes are at the City Hall parking lot, Tamarac Community Center rear parking lot, and Water Treatment Plant parking lot, 7803 NW 61st Street. Current public guidance lists credit card, check, money order, and cash channels; confirm card acceptance and any counter fee with Customer Service.

Accepted digital instruments

What you can use online

The current Click2Gov portal supports one-time online utility payments and recurring payments. Tamarac’s payment instructions identify Visa, Mastercard, and Discover for online payments and credit-card payment by phone; TAPP uses a bank checking account. ACH/e-check, Apple Pay, Google Pay, and other wallets are not identified in the current public instructions.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. – the current Tamarac public payment pages do not state a separate 2026 online convenience fee or percentage. The portal warns that restore charges apply after water shutoff; customers should confirm any processor fee shown at checkout.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Tamarac Customer Service and Utility Billing – Water and Wastewater and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →