Payment research · dataset 2026.08
Payment options for Lee County Utilities – Water, Wastewater and Reclaimed Water
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Lee County Utilities Customer Self-Service Center / MyUtilities portal and LCU mobile progressive web app; LCU Pay is no longer available.
- Phone payment number
- 1-855-895-6939 for the automated payment IVR using the account number and billing ZIP code. Billing and payment support is (239) 533-8845; the toll-free service number is 1-800-485-0214.
- Pay-by-text
- Lee County’s current portal supports paperless billing, email notifications, account history, and AutoPay. The public customer pages and 2025 operations manual do not publish a pay-by-text keyword or text-payment enrollment path. Customers should register at myutilities.leegov.com, use the mobile app, and confirm any text-alert option inside the authenticated account.
- Mail-in payment address
- Mail a check or money order with the payment stub to Lee County Utilities, P.O. Box 37779, Boone, IA 50037-0779. Do not mail cash. The County advises allowing up to seven days for delivery and posting.
- In-person payment
- Lee County Utilities Customer Service Center, 7391 College Parkway, Fort Myers, FL 33907, accepts cash, money order, check, credit card, and debit card during normal hours. Call-center hours are Monday–Friday 8:00 a.m.–4:30 p.m.; drive-through hours are 8:00 a.m.–4:00 p.m., excluding holidays. A 24-hour drop box at the same College Parkway location accepts check or money order. Administrative Services is at 1500 Monroe Street, Fort Myers, but ordinary billing payments should use the Customer Service Center.
- Digital payment methods
- Debit card, credit card, checking account, savings account, online portal payments, telephone IVR payments, AutoPay, paperless billing, and LCU mobile-app payments. Customers can enroll in AutoPay with a credit/debit card or checking/savings account; the County says enrollment may take four to six weeks and the customer should continue paying until the bill confirms activation.
- Online convenience fees
- The current Lee County public utility pages do not expose one universal 2026 portal convenience-fee amount for utility bill payments. Payment-method and processor charges, including any card fee, should be confirmed in the MyUtilities checkout; in-person check, money order, and cash options at the Customer Service Center avoid online processor uncertainty.
Directory comparison
Payment-information visibility
| Measure | This provider | Florida | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 74% | 73% |
| Fee or no-fee amount disclosed | No | 18% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Lee County Utilities – Water, Wastewater and Reclaimed Water public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.