Payment channels

Pay NMB Water - City of North Miami Beach Water and Sewer Utility

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as A dedicated this detail was not publicly posted. The official page links the NMB Water customer portal and WaterSmart usage features but does not identify the processor.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

844-752-0987; account number, ZIP code, and credit-card or bank-account information are required. Payments post in one to two business days.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

The WaterSmart portal supports paperless billing, autopay, consumption monitoring, and leak alerts by email, text, or voice. The reviewed pages do not publish a text-to-pay keyword or shortcode; enrollment is within the portal.

Mail-in address

NMB Water, P.O. Box 600427, North Miami Beach, FL 33160-0427. Follow the current bill’s remittance instructions and do not mail cash.

Counters, drop boxes, and office hours

North Miami Beach City Hall, 17011 NE 19th Avenue, lobby, Monday-Friday 8:15 a.m.-4:45 p.m., with Wednesday hours to 6:00 p.m.; closed holidays. Cash, check, money order, debit, Visa, MasterCard, American Express, and Discover are accepted. A satellite agency at 804 NW 183 Street is open 9:00 a.m.-4:00 p.m. weekdays and charges a $2 service fee. City Hall’s after-hours box accepts only check or money order.

Accepted digital instruments

What you can use online

Phone payment accepts a credit card or bank account. The online portal supports recurring payment, autopay, paperless billing, and usage access; the reviewed page does not enumerate all card brands or digital wallets.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The reviewed current NMB Water payment pages do not expose the online processing fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by NMB Water - City of North Miami Beach Water and Sewer Utility and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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