Municipal Department
Orange County Utilities Department - Western Regional Water System
Serving Orange County, including the Western Regional Water System
Population served
206,742 people (EPA SDWIS active CWS PWS FL3481546)
State system code
FIPS 12
Billing frequency
Monthly; the County’s residential calculator and billing materials calculate monthly water and wastewater fixed and volume charges.
Provider briefing
How this utility’s billing works
Orange County Utilities Department - Western Regional Water System operates as a municipal department serving Orange County, including the Western Regional Water System. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered monthly fixed-charge and volume-rate schedule, with separate potable and reclaimed-water/irrigation treatments. Orange County adopted a revised Water System Charge Schedule effective October 1, 2026; current rates vary by meter, water use, and service configuration.. Bills are generated monthly; the county’s residential calculator and billing materials calculate monthly water and wastewater fixed and volume charges., and a typical residential cost reference is A dedicated this detail was not publicly posted. The County provides a calculator for 5,000-7,000-gallon inputs and FY2027 rates but the reviewed extract did not publish a single combined total for this system.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Orange County’s residential calculator combines water and wastewater fixed and volume charges. Irrigation or reclaimed-water meters can reduce wastewater charges because water used outdoors may not enter the sewer; the reviewed pages did not establish one winter-average formula.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed Orange County Utilities pages did not identify a universal AMI/AMR technology or reading interval.
Emergency water support
Report a leak or water emergency
407-836-2777 for Orange County Utilities water/sewer emergencies was not confirmed in the reviewed extracts; use 407-836-5515 for verified customer-service/payment routing.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Orange County, including the Western Regional Water System
Orange County Utilities Department - Western Regional Water System is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.