Municipal Department
Palm Beach County Water Utilities Department
Serving Palm Beach County
Population served
671,114 people (EPA SDWIS active CWS PWS FL4504393)
State system code
FIPS 12
Billing frequency
A dedicated this detail was not publicly posted. Account statement controls the cycle.
Provider briefing
How this utility’s billing works
Palm Beach County Water Utilities Department operates as a municipal department serving Palm Beach County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Base facility/guaranteed-revenue fees plus commodity water/wastewater charges, indexed annually; rates effective October 1, 2025-September 30, 2026 include a 3.687% indexed increase.. Bills are generated a dedicated this detail was not publicly posted. account statement controls the cycle., and a typical residential cost reference is A dedicated this detail was not publicly posted. Exact total requires property class, base facility fee, commodity usage, wastewater, and reclaimed-water status.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
PBCWUD calculates commodity charges based on water usage and separate wastewater/service components; the reviewed pages did not expose a universal winter-average formula.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. No universal AMI/AMR vendor or interval was verified.
Emergency water support
Report a leak or water emergency
561-740-4600 or 877-477-1305 for customer-service/emergency routing; use County instructions for active breaks.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Palm Beach County
Palm Beach County Water Utilities Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.