Payment channels

Pay Pasco County Utilities

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Pasco Easy Pay county utility portal; the reviewed official pages do not identify the underlying processor.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

(727) 847-8131 for Pasco County Utilities call-center support, Monday-Friday 8:30 a.m.-4:00 p.m. The reviewed portal page also lists (813) 235-6012 for portal contact; no separate payment IVR was exposed.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

Pasco's official account portal offers alerts and assistance, but the reviewed pages do not publish a text-to-pay keyword or shortcode. Customers should use the verified portal and reply HELP only through a county-originated workflow.

Mail-in address

A dedicated this detail was not publicly posted. The reviewed Pasco County customer-service portal does not expose one universal remittance address. Use the payment stub and address printed on the monthly bill.

Counters, drop boxes, and office hours

Pasco County provides drive-through utility services for account opening, closing, balance checks, and payment; the reviewed official portal does not expose a complete 2026 location and counter-hour directory in accessible text. Customers should call 727-847-8131 for the current drive-through and appointment options.

Accepted digital instruments

What you can use online

Pasco Easy Pay supports account access, online payments, and billing adjustment submissions for leaks, pool fills, and unexplained high use. The reviewed pages do not enumerate all current card, ACH, wallet, or autopay instruments.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The reviewed Pasco County pages do not publish a universal 2026 online convenience fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Pasco County Utilities and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →