Municipal Department
Augusta-Richmond County Utilities Department - Water and Sewer
Serving Augusta-Richmond County
Population served
204,000 people (EPA SDWIS active CWS PWS GA2450000)
State system code
FIPS 13
Billing frequency
A dedicated this detail was not publicly posted. The reviewed Augusta billing pages did not state one universal residential billing frequency.
Provider briefing
How this utility’s billing works
Augusta-Richmond County Utilities Department - Water and Sewer operates as a municipal department serving Augusta-Richmond County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Municipal metered water and sewer rates governed by Augusta-Richmond County code and utility billing policies. The reviewed code extract confirms administrative fees and established water/sewer charges but did not expose the complete current 2026 residential tier table.. Bills are generated a dedicated this detail was not publicly posted. the reviewed augusta billing pages did not state one universal residential billing frequency., and a typical residential cost reference is A dedicated this detail was not publicly posted. No verified 5,000-7,000-gallon residential total was published in the reviewed Augusta official pages.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Augusta-Richmond County bills water and sewer services under the consolidated system. The reviewed pages did not publish a universal winter-average or fixed-percentage sewer formula.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed Augusta pages did not identify a universal AMI/AMR technology or reading interval.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed Augusta billing pages did not expose a verified 24/7 water-emergency hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Augusta-Richmond County
Augusta-Richmond County Utilities Department - Water and Sewer is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.