Payment channels

Pay Bartow County Water Department

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Bartow County Water Department Customer Portal; vendor not named on the reviewed utility page. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. The 2026 fee schedule lists a $0.95 phone-payment fee but the reviewed official pages do not publish a separate payment number. Customer service is (770) 387-5170.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

The reviewed Bartow County pages do not publish text-to-pay keywords or SMS enrollment. The customer portal supports no-fee AutoPay, account management and online bill payment; outage notifications can be requested by submitting name, email, phone and service address.

Mail-in address

Bartow County Water Department, P.O. Box 850, Cartersville, GA 30120.

Counters, drop boxes, and office hours

Bartow County Water Department, 50 Nelson Street, Cartersville, GA 30120. Lobby hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. A night-drop deposit box is open 24 hours a day, seven days a week. The reviewed page does not list every desk payment instrument, so customers should confirm cash, check, money-order and card handling with (770) 387-5170.

Accepted digital instruments

What you can use online

The County portal supports online bills, no-fee AutoPay, transaction history and water-use analysis. The 2026 rate schedule does not enumerate card brands but lists a 3.5% convenience fee per transaction and a $0.95 phone-payment fee; specific ACH/e-check and card options should be confirmed in the portal.

2026 transaction pricing

Convenience fees

3.5% per transaction convenience fee under the 2026 Bartow County Water Department schedule. Electronic statement delivery has no charge; a paper statement fee is $2.00.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Bartow County Water Department and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →