Public Water Authority
Cherokee County Water & Sewerage Authority (CCWSA)
Serving Cherokee County, including Canton, Woodstock, and surrounding service area
Population served
224,427 people (EPA SDWIS PWS ID GA0570002; 2026 active CWS record).
State system code
FIPS 13
Billing frequency
Monthly account billing; payments made before 5:00 p.m. are posted the same business day in the automated system, while later, weekend, and holiday payments post the following business day.
Provider briefing
How this utility’s billing works
Cherokee County Water & Sewerage Authority (CCWSA) operates as a public water authority serving Cherokee County, including Canton, Woodstock, and surrounding service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as A dedicated this detail was not publicly posted. The reviewed CCWSA pages explain water and sewer service and bill components but do not expose the complete current 2026 residential rate table in accessible text. Rate classification depends on customer type and service area.. Bills are generated monthly account billing; payments made before 5:00 p.m. are posted the same business day in the automated system, while later, weekend, and holiday payments post the following business day., and a typical residential cost reference is A dedicated this detail was not publicly posted. The reviewed official CCWSA public pages do not provide a complete current residential rate schedule sufficient to calculate a defensible 5,000-7,000 gallon monthly total. Customers should use the current bill and Authority rate information.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
CCWSA provides water and sewer service and publishes bill explanations, but the reviewed pages do not expose one universal sewer formula, winter-average rule, or flat percentage tie-in in accessible text. Customers should consult the current CCWSA bill and the applicable service classification.
Meter and infrastructure notes
CCWSA operates a customer water-use and billing program, and its FAQ references meter-related service issues, but the reviewed pages do not identify a single AMI vendor, hourly interval, or universal read calendar. Customers should use the bill's read dates and contact Customer Service for a meter investigation.
Emergency water support
Report a leak or water emergency
(770) 479-1813 during normal hours; (770) 479-2911 after hours for water discoloration, hydrant-related service issues, and urgent service routing. CCWSA's public page does not label a separate all-purpose leak number, so callers should use the emergency after-hours line for main breaks or active leaks.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Cherokee County, including Canton, Woodstock, and surrounding service area
Cherokee County Water & Sewerage Authority (CCWSA) is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.