Municipal Department
City of Savannah Utility Services - Water and Sewer
Serving Savannah and Chatham County service area
Population served
168,958 people (EPA SDWIS active CWS PWS GA0510003)
State system code
FIPS 13
Billing frequency
Approximately every 45-70 days; the City’s budget material says bills are generated on a consistent cycle within that range, and residential accounts may have monthly or bi-monthly sanitation components.
Provider briefing
How this utility’s billing works
City of Savannah Utility Services - Water and Sewer operates as a municipal department serving Savannah and Chatham County service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Basic/service charges plus water and sewer consumption charges under the annual Revenue Ordinance. Savannah also operates year-round outdoor watering restrictions; rate classes and service classifications control the applicable units.. Bills are generated approximately every 45-70 days; the city’s budget material says bills are generated on a consistent cycle within that range, and residential accounts may have monthly or bi-monthly sanitation components., and a typical residential cost reference is A dedicated this detail was not publicly posted. The reviewed 2026 billing schedule did not expose enough complete residential water and sewer values for a defensible 5,000-7,000 gallon total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Water and sewer consumption charges appear on the City utility bill, with water/sewer rate classes and basic fees established by the Revenue Ordinance. The reviewed public pages do not expose a current winter-average formula.
Meter and infrastructure notes
Savannah’s FY 2026 material describes direct and automated meter installations and meter maintenance, with bills generated approximately every 45-70 days. The reviewed pages do not identify a universal AMI vendor or transmission interval.
Emergency water support
Report a leak or water emergency
912-651-6565 for water emergencies and after-hours service; customer-service/billing is 912-651-6460.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Savannah and Chatham County service area
City of Savannah Utility Services - Water and Sewer is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.