Public Water Authority
Clayton County Water Authority (CCWA)
Serving Clayton County
Population served
298,374 people (EPA SDWIS PWS ID GA0630000; 2026 active CWS record).
State system code
FIPS 13
Billing frequency
Monthly residential billing. CCWA’s 2026 rate FAQ describes an average residential customer using 4,000 gallons per month.
Provider briefing
How this utility’s billing works
Clayton County Water Authority (CCWA) operates as a public water authority serving Clayton County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly conservation-based base charge plus increasing-block water and sewer usage rates. For 2026, single-family water has a $15.06 base rate with usage tiers of $3.53 per 1,000 gallons for 1-3,000 gallons, $8.50 for 4,000-7,000, $10.53 for 8,000-20,000, and $12.64 above 20,000; sewer has a $16.07 base rate and $3.83 below 3,000 gallons or $9.03 above 3,000.. Bills are generated monthly residential billing. ccwa’s 2026 rate faq describes an average residential customer using 4,000 gallons per month., and a typical residential cost reference is CCWA states that the 2026 average residential customer using 4,000 gallons monthly sees a $5.24 monthly increase. Applying the published tiers, a 5,000-7,000 gallon household has approximately $15.06 water base plus $15.06-$32.06 water usage and $16.07 sewer base plus approximately $30.90-$48.96 sewer usage, before any other account charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer is billed monthly with its own base charge and conservation tiers rather than a winter average. The 2026 single-family sewer base is $16.07; usage is $3.83 per 1,000 gallons through 3,000 gallons and $9.03 per 1,000 gallons above that threshold.
Meter and infrastructure notes
CCWA bills from monthly metered consumption and publishes conservation tiers; the reviewed pages do not identify an AMI vendor, hourly transmission interval, or universal reading calendar.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed CCWA pages did not expose a verified standalone 24/7 leak hotline. Use the official CCWA customer-service/emergency route for main breaks, active leaks, and water-quality issues.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Clayton County
Clayton County Water Authority (CCWA) is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.