Provider-specific review
What the public record says about a leak adjustment
The reviewed Houston County water page does not publish a formal high-bill leak-adjustment policy, application deadline, repair-receipt requirement, averaging equation, or maximum credit. Customers should stop the leak, preserve repair invoices and photos, note the meter reading, and ask Water System staff whether an administrative adjustment is available under the account's current rules.
Stop the loss
Shut off the failing fixture or supply and arrange a qualified repair.
Keep proof
Save dated invoices, parts receipts, photographs, and meter readings.
Request review
Submit the request promptly and keep paying any undisputed amount.