City of Caldwell Utility Billing Department
Caldwell
Population reference
Approximately 74,000 people in the Caldwell community-water-system service area; the EPA queue population is 74,000.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Bills are mailed on the first of the month, cover the prior 24th-through-23rd service cycle, and are due on the 21st.
- Rate structure
- Municipal water, sewer, and sanitation charges are set by City Council resolution. FY2026 rates became part of the current billing materials after the October 1, 2025 rate update; the reviewed page describes the adjustment but does not expose the complete tier table in text.
- Residential cost reference
- The City publishes an average monthly utility bill of $100.00. A November-rate-update notice says the average residential customer experienced an approximately $20 monthly increase; the figure includes the City's water-sewer-garbage utility bundle rather than water alone.
- Wastewater and sewer calculation
- Caldwell bills water, sewer, and garbage together as municipal utility services. The reviewed public materials do not expose the complete FY2026 sewer formula or any winter-average calculation; the current FY2026 rate schedule and account statement control the sewer charge.
- New-account deposit
- A non-refundable new-account fee set by City Council resolution is charged on the first monthly bill. The policy says customers with any history of nonpayment or delinquency may be refused service or required to pay double the deposit at the supervisor/finance/public-works director's discretion; the reviewed page does not expose the normal deposit dollar amount or credit-check waiver.
- Activation or transfer fee
- A Council-set non-refundable new-account fee is charged on the first bill. Residential applicants must submit a Social Security number or driver's-license number; commercial applicants provide a tax-identification number. Walk-in initiation is before 4:00 p.m.; website requests receive a stated 24-hour turnaround excluding weekends and holidays.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
Idaho
44%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- Meter reading
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Caldwell Utility Billing Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.