Private Investor-Owned Utility
Veolia Water Idaho
Serving Boise and Veolia Water Idaho service areas
Population served
264,978 people (EPA SDWIS active CWS PWS ID4010016)
State system code
FIPS 16
Billing frequency
Monthly for former Eagle Water area customers; other accounts follow their statement cycle.
Provider briefing
How this utility’s billing works
Veolia Water Idaho operates as a private investor-owned utility serving Boise and Veolia Water Idaho service areas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Idaho Public Utilities Commission-regulated metered tariff with monthly customer charge by meter and seasonal volume rates. Effective January 1, 2026, 5/8-3/4-inch customer charge is $11.51 and volume is $1.6004 per CCF winter and $2.0260 above 1.5 CCF summer.. Bills are generated monthly for former eagle water area customers; other accounts follow their statement cycle., and a typical residential cost reference is For a 3/4-inch former Eagle Water account using 18 CCF, the tariff example totals $36.29 in winter or $42.61 in summer before taxes, safe-drinking-water fee, and other services.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Veolia Water Idaho provides water; wastewater may be billed separately by local agencies. The reviewed tariff did not expose a universal winter-average sewer formula.
Meter and infrastructure notes
Veolia uses metered monthly consumption; seasonal periods are May 1-September 30 summer and winter thereafter, with prorating when a bill spans both seasons.
Emergency water support
Report a leak or water emergency
208-362-7800 for Veolia Water Idaho emergency/service routing.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Boise and Veolia Water Idaho service areas
Veolia Water Idaho is listed here as a private investor-owned utility. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.