Aqua Illinois, Inc. - Kankakee Water System
Kankakee and the Aqua Illinois Kankakee water system
Population reference
80,000 people
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Rate structure
- Illinois Commerce Commission-regulated tariff pricing, with meter/customer charges and approved usage charges. Aqua Illinois filed a new statewide water and wastewater rate case on May 26, 2026, but the filing remained pending; customers continue under the approved tariff until the ICC issues a final order.
- Wastewater and sewer calculation
- Residential sewer charges are based on metered water consumption when Aqua bills the customer's water; where Aqua does not bill water usage, the residential sewer bill is applied on a flat-rate basis. Commercial and industrial sewer charges are also based on metered water unless an ICC-approved separate sewer-effluent meter is installed.
- Meter reading
- Aqua states that remote monitoring is being installed in Illinois water and wastewater systems and that actual readings are used when available; when an actual read cannot be made, an estimate based on historical usage is used and corrected on the next actual read. The reviewed Kankakee materials do not state a fixed AMI transmission cadence or route schedule.
- New-account deposit
- Aqua Illinois reserves the right to require a deposit from a water-service applicant; the amount may not exceed one-third of estimated annual service charges at the applicable tariff rate. The reviewed Kankakee materials do not publish a universal credit-check waiver or deposit-return schedule.
Context, not a score
How documentation coverage compares
This profile
57%
overview fields with research notes
Illinois
30%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
4 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
57%
Details not confirmed in the reviewed public material
- Billing frequency
- Residential cost reference
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Aqua Illinois, Inc. - Kankakee Water System public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.