City of Aurora Water Billing Division
Aurora
Population reference
183,000 people (EPA SDWIS active CWS PWS IL0894070)
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Bi-monthly. Aurora issues approximately 50,000 water bills on a bi-monthly basis and eBilling notices are sent when the bimonthly bill is available online.
- Meter reading
- Aurora uses remote-read towers located throughout the City. The towers collect water-meter consumption data and save it in City billing software; the division issues bimonthly bills. The reviewed page does not state an hourly transmission interval or a specific AMI vendor.
- New-account deposit
- Aurora publishes a Deposit Waiver Form and federal customer-identification procedure. Opening an account requires identity information and may require a deposit unless the customer qualifies for the City’s waiver process; the reviewed page did not expose the current deposit amount or the exact waiver/refund schedule.
Context, not a score
How documentation coverage compares
This profile
43%
overview fields with research notes
Illinois
30%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
3 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
43%
Details not confirmed in the reviewed public material
- Rate structure
- Residential cost reference
- Wastewater and sewer calculation
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Aurora Water Billing Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (IL0894070) ↗
Search the federal drinking-water database using public water system ID IL0894070.