Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Galesburg Water Division
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- The bill is due not less than 15 days after the statement date. A weekend or holiday due date moves to the next regular business day.
- Late-fee rules
- A 10% penalty is added to the remaining unpaid balance after the due date. If a qualifying account remains unpaid through the next billing cycle, the City code also provides for a $55 delinquency fee before cutoff.
- Shut-off timeline
- After the due date, the City sends a second notice within 10 days. If the prior unpaid balance and current bill remain delinquent, the City may impose the $55 fee and discontinue water; restoration requires all balances, penalties, and fees.
- Warning and notice protocol
- A second notice is sent within 10 days after the due date. The code provides a discontinuance notice and allows a customer disputing the bill to request a hearing within five business days after the notice is mailed; the City may also pursue a lien for unpaid charges.
- Reconnection costs
- The reviewed code sets a $55 delinquency fee associated with cutoff and requires all balances, penalties, and fees before restoration. A separate regular-hours versus after-hours reconnection price was not verified.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Illinois
15%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Galesburg Water Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (IL0950200) ↗
Search the federal drinking-water database using public water system ID IL0950200.