Delinquency research · dataset 2026.08
Shut-off and delinquency information for Illinois American Water - Granite City
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Late-fee rules
- A late-payment fee of 1.5% per month applies to the unpaid balance. The tariff also lists a $0.09 Illinois Commerce Commission assessment per invoice and other applicable riders.
- Reconnection costs
- Renewal after disconnection during regular business hours is $32; after regular business hours the tariff lists $148. Customer activation is $10.
Documentation context
2 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Illinois
15%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Partial public detail found
2 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
40%
Details not confirmed in the reviewed public material
- Grace period
- Shut-off timeline
- Warning and notice protocol
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Illinois American Water - Granite City public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (IL1195030) ↗
Search the federal drinking-water database using public water system ID IL1195030.