Town of Normal Water and Utility Billing
Town of Normal
Population reference
52,736 people (EPA SDWA queue estimate for IL1130900)
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly; utility bills include water, sewer, garbage, stormwater and Bloomington-Normal Water Reclamation District charges.
- Rate structure
- Monthly maintenance fee plus uniform per-1,000-gallon consumption fee effective May 1, 2026: $6.61 maintenance plus $7.25 per 1,000 gallons inside the system; outside rates are $16.32 maintenance plus $18.13 per 1,000 gallons.
- Residential cost reference
- Inside-system 5,000 gallons: $6.61 maintenance plus 5 x $7.25 = $42.86 water. At 7,000 gallons the water component is $57.36 before sewer, garbage, stormwater and BNWRD charges.
- Wastewater and sewer calculation
- Sewer is $4.52 monthly maintenance plus $3.25 per 1,000 gallons, so 5,000 gallons is $20.77. BNWRD adds a $13.19 monthly minimum including 2,000 gallons plus $3.66 per 1,000 above that threshold; these charges appear together on the utility bill.
Context, not a score
How documentation coverage compares
This profile
57%
overview fields with research notes
Illinois
30%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
4 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
57%
Details not confirmed in the reviewed public material
- Meter reading
- New-account deposit
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Town of Normal Water and Utility Billing public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (IL1130900) ↗
Search the federal drinking-water database using public water system ID IL1130900.