Delinquency research · dataset 2026.08
Shut-off and delinquency information for Village of Mundelein Water Billing Department
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Payment is due on day 25 after the bill date; the Village’s published timeline applies a 10% penalty on day 26.
- Late-fee rules
- A 10% penalty is added after the day-25 due date. A $60 account service fee applies when the account remains unpaid at the close of business on day 45; an additional $150 service fee applies when reconnection occurs outside Village Hall business hours.
- Shut-off timeline
- The published timeline is: bill dated day 1, payment due day 25, 10% penalty day 26, $60 account service fee at the close of business on day 45, and service termination on day 46 if unpaid.
- Warning and notice protocol
- The Village’s published customer timeline identifies the late-fee and account-service-fee milestones before termination. The reviewed page did not describe a separate automated call, text, or door-hanger protocol.
- Reconnection costs
- $60 account service fee applies to delinquency over 45 days; reconnection outside Village Hall business hours carries a $150 after-hours account service fee. An adult must be present at the premises before service is resumed.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Illinois
15%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Village of Mundelein Water Billing Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (IL0971150) ↗
Search the federal drinking-water database using public water system ID IL0971150.