Delinquency research · dataset 2026.08
Shut-off and delinquency information for Evansville Water and Sewer Utility (EWSU)
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Bills are due on the date printed; after a missed monthly payment the disconnect notice gives 14 days before scheduled disconnection.
- Late-fee rules
- Current EWSU material states that bills not paid before the stated due date are subject to a 10% late-payment fee. Customers in good standing can request arrangements before shutoff.
- Shut-off timeline
- A missed monthly payment triggers a mailed or e-billing disconnect notice. The customer has 14 days to pay or request an arrangement, which should be submitted at least two days before the date. After disconnection, pay the full past-due amount and submit the reconnect form; restoration is usually same day but can take 24 hours.
- Warning and notice protocol
- The disconnect notice is mailed or delivered through eBilling and states the scheduled date. EWSU encourages contact at 812-436-7846 before that date; arrangements cannot be started after service is disconnected.
- Reconnection costs
- A $45 fee is added after delinquency reconnection. EWSU says reconnection is typically same day and can take up to 24 hours; no after-hours surcharge was published.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Indiana
32%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Evansville Water and Sewer Utility (EWSU) public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (IN5282002) ↗
Search the federal drinking-water database using public water system ID IN5282002.