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Delinquency research · dataset 2026.08

Shut-off and delinquency information for SOUTH BEND WATER WORKS

Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.

Provider-specific findings

Delinquency research for this provider

The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.

Grace period
Due by 5:00 p.m. on the bill’s stated due date; no additional numeric grace period is published.
Late-fee rules
The latest public South Bend rate sheet states water late fee is 10% on the first $3.00 and 3% on the balance, with a 10% sewer late fee; it also lists a $2.18 monthly residential sewer Utility Assistance Program fee. The current 2026 utilities page does not publish a replacement penalty schedule, so the posted rate-sheet date should be checked against the account bill.
Shut-off timeline
South Bend states late payments may lead to penalties, additional fees, service disconnection, and a property lien under state law, but the current public materials do not provide an exact day-by-day calendar from missed due date to shutoff. A shut-off account must be handled through customer service; payments for shut-off accounts are restricted in the night drop/mail unless money order is used.
Reconnection costs
A $30 water start-service fee is billed on the first statement. For delinquent restoration, the City requires customer service contact and payment of required past-due balances/fees, but the current public materials do not publish separate regular-hours and after-hours reconnection amounts.

Documentation context

4 of 5 fields found

This is a record-completeness measure, not a customer-protection grade.

Indiana

32%

records with any shut-off detail

National

34%

records with any shut-off detail

See the nationwide customer-protection analysis →

Research record

Broad public detail found

4 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.

Documented

80%

Details not confirmed in the reviewed public material

  • Warning and notice protocol

“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.

Primary verification routes

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