Municipal Department
City of Waukee Utility Billing
Serving Waukee
Population served
31,823 people (EPA SDWA queue estimate for IA2573080)
State system code
FIPS 19
Billing frequency
Monthly; the City describes the recurring utility bill and monthly residential rate comparison.
Provider briefing
How this utility’s billing works
City of Waukee Utility Billing operates as a municipal department serving Waukee. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Uniform base charge plus usage charge: the official rate page lists $14.16 for the first 1,000 gallons and $9.61 per 1,000 gallons thereafter.. Bills are generated monthly; the city describes the recurring utility bill and monthly residential rate comparison., and a typical residential cost reference is Approximately $134.51 for the City's FY2026 comparison household using about 4,500 gallons per month, including water, wastewater, stormwater, and solid waste; the water and wastewater components were $47.80 and $58.66.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Waukee's published household comparison separates water and wastewater charges. The reviewed page did not expose a complete wastewater formula, so no winter-average or percentage tie-in is asserted here.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed official pages did not identify AMR/AMI technology or a meter-reading schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. No dedicated 24/7 water emergency number was verified.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Waukee
City of Waukee Utility Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.