Public Water Authority
Council Bluffs Water Works
Serving City of Council Bluffs
Population served
64,447 people (EPA SDWA queue estimate for IA7820080)
State system code
FIPS 19
Billing frequency
A dedicated this detail was not publicly posted. The reviewed customer-service page does not state a universal residential bill frequency.
Provider briefing
How this utility’s billing works
Council Bluffs Water Works operates as a public water authority serving City of Council Bluffs. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Municipal metered water and sewer service under Board-approved rate schedules. The reviewed page links rate information but does not reproduce the full current 2026 tier table.. Bills are generated a dedicated this detail was not publicly posted. the reviewed customer-service page does not state a universal residential bill frequency., and a typical residential cost reference is A dedicated this detail was not publicly posted. The reviewed official page does not expose a complete current 2026 5,000-7,000 gallon water/sewer total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. The reviewed Council Bluffs page does not state whether sewer is based on water use, winter averaging or a separate flat formula.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed Council Bluffs page does not identify AMI/AMR technology, transmission interval or fixed meter-reading schedule.
Emergency water support
Report a leak or water emergency
(712) 328-1006 for water service and outage/payment questions; the reviewed page does not publish a separate 24/7 leak hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Council Bluffs
Council Bluffs Water Works is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.