Municipal Department
City of Wichita Public Works and Utilities - Water
Serving Wichita
Population served
395,699 people (EPA SDWIS active CWS PWS KS2017308)
State system code
FIPS 20
Billing frequency
Monthly; account statement controls the cycle.
Provider briefing
How this utility’s billing works
City of Wichita Public Works and Utilities - Water operates as a municipal department serving Wichita. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered water and sewer rates with fixed and usage components; 2026 rate materials show annual changes and a customer-funded Rate Relief program.. Bills are generated monthly; account statement controls the cycle., and a typical residential cost reference is A dedicated this detail was not publicly posted. The 2026 rate materials provide customer-class schedules but the total depends on usage, meter, sewer, and account charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Wichita bills water and sewer through the utility account; the reviewed pages did not expose a universal winter-average formula.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. No universal AMI/AMR vendor or interval was verified.
Emergency water support
Report a leak or water emergency
316-262-6000 for Wichita water emergency/service routing.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Wichita
City of Wichita Public Works and Utilities - Water is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.