Delinquency research · dataset 2026.08
Shut-off and delinquency information for Boone County Water District
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Bills are due on the 15th of the month; the District rate page does not state an additional grace period. The county sewer surcharge code adds a 10% fee to bills unpaid by the 15th day after the billing date shown on the bill.
- Late-fee rules
- The District charges a 10% penalty for late payments. Returned checks incur a $20 charge. The separate county sewer surcharge rules also provide a 10% fee on unpaid surcharge bills and a $5 returned-check fee; the applicable component depends on the account/bill.
- Shut-off timeline
- The reviewed District materials do not publish a full day-by-day calendar from missed due date to water termination. Kentucky Public Service Commission notice regulations govern refusal or disconnection, and the county code permits disconnection for unpaid surcharge/fees.
- Warning and notice protocol
- The county code requires notice of refusal or disconnection in accordance with Kentucky Public Service Commission regulations. The reviewed District pages do not specify mailed, automated-call, text or door-hanger steps.
- Reconnection costs
- Reconnect during normal business hours 8:00 a.m.-4:30 p.m. costs $25.00; reconnect after normal business hours costs $37.50. A $20 returned-check charge may also apply.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Kentucky
24%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Boone County Water District public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (KY0080034) ↗
Search the federal drinking-water database using public water system ID KY0080034.