Municipal Department
Danville City Water Works
Serving Danville
Population served
32,600 people (EPA SDWA queue estimate for KY0110097)
State system code
FIPS 21
Billing frequency
Monthly; bills are due on the 10th of each month.
Provider briefing
How this utility’s billing works
Danville City Water Works operates as a municipal department serving Danville. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing-block monthly metered rates. The City code lists the general first 100 cubic feet at $7.824, next 200 at $2.610 per 100 cubic feet, next 1,500 at $1.920, and all over 1,800 at $1.660, with a minimum monthly water rate plus sewer.. Bills are generated monthly; bills are due on the 10th of each month., and a typical residential cost reference is A dedicated this detail was not publicly posted. The reviewed City rate code uses cubic feet and separate sewer charges, and did not expose a single current 5,000–7,000 gallon household total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer is billed as a separate charge on the monthly utility account; the reviewed City payment page and rate excerpt did not expose the complete current residential sewer calculation.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed City material did not identify AMR/AMI technology or the normal meter-reading interval.
Emergency water support
Report a leak or water emergency
(859) 238-1241 for the Water Treatment Plant and after-hours contact; customer service is (859) 238-1200, options 1 and 2.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Danville
Danville City Water Works is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.