Notice and timing
How delinquency is handled
Grace period after the due date
A dedicated this detail was not publicly posted. The reviewed current payment page instructs customers to mail five-seven business days before the due date but does not state the exact due-date grace period.
Late-fee calculation
The most recently published fee schedule lists a $30.00 delinquent-bill fee and a $50.00 delinquent-bill fee when the account is found open. Returned NSF checks or bank drafts incur $25.00; customers should verify the fee schedule currently in force.
Disconnection timeline
A dedicated this detail was not publicly posted. The reviewed LPWD #1 pages identify disconnected accounts and delinquent service fees but do not publish a fixed day-by-day calendar from due date to shutoff.