Delinquency research · dataset 2026.08
Shut-off and delinquency information for Sewerage and Water Board of New Orleans - Algiers Water System
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Shut-off timeline
- Customers on a payment plan can be removed after two consecutive missed installments and placed at risk of water shutoff; no universal calendar was exposed.
- Warning and notice protocol
- SWBNO's customer-care material describes payment-plan notices and warns that two consecutive missed installments can lead to removal from the plan and shutoff risk; no complete call/text/mailer sequence was exposed.
Documentation context
2 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Louisiana
31%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Partial public detail found
2 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
40%
Details not confirmed in the reviewed public material
- Grace period
- Late-fee rules
- Reconnection costs
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Sewerage and Water Board of New Orleans - Algiers Water System public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (LA1071001) ↗
Search the federal drinking-water database using public water system ID LA1071001.