Public Water Authority
Sewerage and Water Board of New Orleans - Carrollton Water Works
Serving New Orleans Carrollton service area
Population served
334,903 people (EPA SDWIS active CWS PWS LA1071009)
State system code
FIPS 22
Billing frequency
Monthly or account-scheduled; bill controls the period.
Provider briefing
How this utility’s billing works
Sewerage and Water Board of New Orleans - Carrollton Water Works operates as a public water authority serving New Orleans Carrollton service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered water consumption tiers with sewer, sanitation, and drainage components; new smart meters provide actual remote reads as installed.. Bills are generated monthly or account-scheduled; bill controls the period., and a typical residential cost reference is A dedicated this detail was not publicly posted. Total depends on consumption tiers, water/sewer charges, sanitation units, drainage, and account-specific adjustments.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
SWBNO bills water and sewer together; sanitation is multiplied by the number of living units served by each water meter. Actual-read bills can correct estimated consumption across two bills when tier placement changes.
Meter and infrastructure notes
SWBNO is replacing older residential meters with remotely read smart meters, enabling actual reads, usage history, and leak alerts as deployment reaches an account.
Emergency water support
Report a leak or water emergency
504-529-2837 for SWBNO emergency/service routing; report breaks immediately.
Official starting point
Choose the right next step
Reading this profile
A practical reference for New Orleans Carrollton service area
Sewerage and Water Board of New Orleans - Carrollton Water Works is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.