City of Hagerstown Water & Wastewater Department
Hagerstown
Population reference
Approximately 92,200 people in the City of Hagerstown Community Water System queue
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Quarterly billing for most water/wastewater routes; one Hagerstown route is billed monthly. The adopted rules state that the City reads one billing section monthly and the remaining sections quarterly in rotation.
- Rate structure
- Inside-city residential water is a fixed quarterly customer charge plus an increasing block commodity schedule: 0-18,000 gallons and usage above 18,000 gallons. Wastewater is separately charged with a fixed quarterly component and a per-1,000-gallon inside-city rate.
- Residential cost reference
- Using the FY2026 inside-city tariff and a 7,000-gallon quarterly reading, the estimated combined water/wastewater charge is about $197.05 per quarter, or roughly $65.68 per month before taxes or other fees: water fixed $10.50 plus 7,000 gallons at $5.89 ($51.73), and wastewater fixed $53.48 plus 7,000 gallons at $13.12 ($145.32). The published bill can vary by route, outside-city status, refuse, and other municipal charges.
- Wastewater and sewer calculation
- Inside-city wastewater is billed from metered water consumption at $13.12 per 1,000 gallons under the FY2026 rate schedule, plus a fixed quarterly wastewater charge of $53.48. The reviewed City material does not state a winter-average adjustment or a flat percentage tie-in; wastewater is tied to the billed water reading.
- Meter reading
- Hagerstown divides customers into billing routes: one section is read monthly and the other sections quarterly in rotation. The City states that meters are read for accurate billing but the reviewed 2026 material does not identify a universal AMI/AMR brand or hourly transmission capability.
- Activation or transfer fee
- A standard utility application fee is $50. Separate connection fees apply to physical service sizes, including published 1-inch and 2-inch service charges; a simple name transfer may not equal a new physical connection and should be confirmed with the City.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
Maryland
63%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- New-account deposit
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Hagerstown Water & Wastewater Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.