Delinquency research · dataset 2026.08
Shut-off and delinquency information for Town of Randolph Water and Sewer Division
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 30 days from billing date before interest accrues under the water regulations.
- Late-fee rules
- The water regulations state that interest accrues at 12% per year when payment is not received within 30 days; the Town FAQ also publishes a 14% outstanding-water-balance figure, so customers should verify the operative rate on the current bill.
- Shut-off timeline
- After the 30-day payment period, the Town may shut off service on a business day between 8:00 a.m. and 4:00 p.m. only after giving 36 hours’ notice in person or by registered/certified mail.
- Warning and notice protocol
- A 36-hour notice is required in person or by registered/certified mail to the customer’s last furnished address before physical shutoff. The reviewed official pages do not identify a text or automated-call sequence.
Documentation context
4 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Massachusetts
22%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
4 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
80%
Details not confirmed in the reviewed public material
- Reconnection costs
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Town of Randolph Water and Sewer Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (MA4244000) ↗
Search the federal drinking-water database using public water system ID MA4244000.