Payment channels

Pay Charter Township of Waterford Department of Public Works Water and Sewer Division

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Tyler Technologies Municipal Online Payments. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. For Waterford utility billing; the reviewed Water/Sewer page does not publish a dedicated water-bill IVR number.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. The reviewed Waterford water/sewer pages publish online account viewing, auto-debit, and third-party online payment but no text-to-pay keyword or opt-in procedure.

Mail-in address

Charter Township of Waterford, 5200 Civic Center Drive, Waterford, MI 48329. Customers should use the remittance address printed on the quarterly water/sewer statement if it differs.

Counters, drop boxes, and office hours

The Township identifies 5200 Civic Center Drive, Waterford, MI 48329 as its contact location; Department of Public Works regular hours are Monday through Friday 7:30 a.m. to 4:30 p.m. The Township also has an after-hours drop box and offers auto-debit. The reviewed Water/Sewer page does not enumerate a separate list of authorized payment counters.

Accepted digital instruments

What you can use online

The Tyler portal supports online bill viewing and payment; Township materials describe credit/debit card and eCheck payment, plus recurring checking/savings auto-debit. A separate sprinkler meter is available for outdoor use so sewer charges can be avoided on that meter's water consumption.

2026 transaction pricing

Convenience fees

The current public material identifies third-party processing but does not expose a definitive 2026 Waterford utility fee on the Water/Sewer page. Older Township notices cite card percentage fees and the current portal discloses its applicable fee before submission; customers should verify the checkout amount.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Charter Township of Waterford Department of Public Works Water and Sewer Division and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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