Payment channels

Pay City of Bay City Water and Sewer Utility

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as No current this detail was publicly posted in the reviewed provider materials. Confirm the current instruction directly with the official utility.. Never enter account credentials into a lookalike site reached through an unsolicited message.

A current public portal link was not identified for this provider.

Telephone payment

Phone IVR

No current this detail was publicly posted in the reviewed provider materials. Confirm the current instruction directly with the official utility.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No verified Bay City text-to-pay keyword or opt-in process was published.

Mail-in address

A dedicated this detail was not publicly posted. Use the remittance address printed on the current Bay City bill.

Counters, drop boxes, and office hours

Utility Customer Service, 301 Washington Avenue, Suite 106, Bay City, MI 48708; published office hours are 8:00 a.m.–5:00 p.m. The reviewed page lists phone 989-894-8104 option 7.

Accepted digital instruments

What you can use online

A dedicated this detail was not publicly posted. The reviewed Bay City rate pages did not enumerate the current online payment instruments.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. No verified 2026 online payment fee was published.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Bay City Water and Sewer Utility and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →