Payment research · dataset 2026.08
Payment options for City of Flint Utilities and Water
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- InvoiceCloud
- Phone payment number
- 877-524-0361, the City's automated utility payment line.
- In-person payment
- Customer Service Center, 1101 S. Saginaw St., Room 102, Flint, MI 48502. Published customer-service hours are Monday-Friday, 9:00 a.m.-5:00 p.m.; billing questions are handled at 810-766-7015 during the City's stated billing window. The City specifically directs customers restoring water after shutoff to make a cash payment in person at this center; the reviewed pages do not list every drop box or desk instrument.
- Digital payment methods
- The City's InvoiceCloud service accepts debit or credit card for online utility bills. For a shutoff restoration payment, the City specifically states that online payment is by credit/debit card and that e-check is not available for that restoration transaction; the broader account portal's complete instrument list was not enumerated in the reviewed city text.
Directory comparison
Payment-information visibility
| Measure | This provider | Michigan | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 67% | 73% |
| Fee or no-fee amount disclosed | No | 8% | 15% |
| Payment fields documented | 5 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Partial public detail found
5 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
63%
Details not confirmed in the reviewed public material
- Pay-by-text
- Mail-in payment address
- Online convenience fees
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Flint Utilities and Water public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.