Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Flint Utilities and Water
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Warning and notice protocol
- The FY26 schedule identifies a shutoff-posting fee of $25 for a single account and $40 for multiple accounts, indicating a posted notice step. The reviewed city pages do not specify the full legal notice sequence, automated calls, texts, colored paper, door hangers, or exact notice lead time.
- Reconnection costs
- The FY26 schedule lists a $75 regular water service turn-on/off charge, a $75 non-payment turn-off charge, and a $100 same-day non-payment turn-on charge; next-day non-payment turn-on is $75. Emergency water turnoff is $100. No separate night/weekend restoration differential was published.
Documentation context
2 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Michigan
22%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Partial public detail found
2 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
40%
Details not confirmed in the reviewed public material
- Grace period
- Late-fee rules
- Shut-off timeline
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Flint Utilities and Water public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.