Grand Rapids Water System
City of Grand Rapids
Population reference
306,901 people (EPA SDWIS PWS ID MI0000010-related 2026 active CWS queue entry).
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Most residential customers are billed four times a year, once every three months. The billing vendor transition places bills issued after March 27, 2026 in InfoSend.
- Rate structure
- Municipal water and sewer rates with readiness-to-serve/base charges and metered consumption. The City publishes separate water/sewer rate studies and its rules permit estimated bills when a meter read cannot be obtained.
- Wastewater and sewer calculation
- Grand Rapids charges wastewater with water service under the City’s water/sewer rate schedules; the reviewed pages do not expose a winter-average formula or universal percentage tie-in.
- Meter reading
- The City uses automated/electronic meter reading and may issue an estimated bill when a reading cannot be obtained. The reviewed rules say high-use leak adjustments may apply to water consumption; no hourly AMI interval is published.
Context, not a score
How documentation coverage compares
This profile
57%
overview fields with research notes
Michigan
36%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
4 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
57%
Details not confirmed in the reviewed public material
- Residential cost reference
- New-account deposit
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Grand Rapids Water System public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (MI0000010) ↗
Search the federal drinking-water database using public water system ID MI0000010.