Payment research · dataset 2026.08
Payment options for Holland Board of Public Works
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Smart Energy Systems Smart Customer Portal (SCP) / MyHBPW
- Phone payment number
- 888-288-5615
- Pay-by-text
- Customers can register notification preferences in MyHBPW and select billing, outage, and high-usage text or email alerts. The public instructions do not identify a separate text-to-pay keyword; payment itself is through the portal or phone line.
- Mail-in payment address
- Holland Board of Public Works, 625 Hastings Avenue, Holland, MI 49423.
- In-person payment
- HBPW Service Center, 625 Hastings Avenue, Holland, MI 49423. Lobby hours are Monday, Tuesday, Thursday, and Friday 7:30 a.m.-5:00 p.m., and Wednesday 9:00 a.m.-5:00 p.m. A 24-hour drop box is at the front of the building. Cash payments are also accepted at Walmart #01942, 2629 North Park Drive, with retailer fees ranging from $1-$2.
- Digital payment methods
- Online and phone payment accept debit card, credit card, PayPal, Venmo, and e-check/bank account methods. The City says none of its current card payment options require a service fee.
- Online convenience fees
- No service fee for the current online or phone card payment options, according to Holland BPW’s payment-options page; third-party retail payment locations may charge $1-$2.
Directory comparison
Payment-information visibility
| Measure | This provider | Michigan | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 67% | 73% |
| Fee or no-fee amount disclosed | Yes | 8% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Holland Board of Public Works public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (MI0003190) ↗
Search the federal drinking-water database using public water system ID MI0003190.